Manager’s Monthly Report November 2017

Manager’s Monthly Report

Ron Fussell our operations manager has presented this report of the operations and project updates for November 2017.
The crew responded to 11 service calls, 6 were markings and the others were turn offs, turn on calls, inspect customer shut off valves. There were 10 private leaks identified by AMR and no service line leaks. All of the other leaks have been repaired or turned off. Juan is heading up a meter maintenance and meter location project and has started entering the information into our AMR program. Shelbie had 8 stock transfers in November.

During the month of November we purchased 917,048 gallons of water from CLAWA and our wells produced 919,817 gallons. During the month of October we purchased 1,296,284 gallons of water from CLAWA and our wells produced 854,910 gallons.

The total precipitation for the month of November was 0.47”.

Tank Site Update
James Owens of NV-5 prepared the pre-application documents that have been submitted to the San Bernardino County Planning Department. They will review them and provide access to a web portal through which we can upload and download documents associated with the application. James Owens thought that we should hear from the County within a week or two and expect to meet with them in January 2018.

Mountain residents have expressed concerns about the airplane noise and the FAA rerouting commercial airliners over Lake Arrowhead. A shareholder submitted a copy of the Mountain News article regarding the aircraft noise and the environmental chemical impacts affecting our mountain and reducing all of our property values. We will have Shelbie acquire the petition and we request both shareholders and residents come to our office and sign the petition.

Ron has commended both the staff and the residents for their diligent efforts toward water conservation which has exceeded the Governor’s 25% reduction rate. He would like to encourage our shareholders, renters and visitors to continue in their conservation efforts. In the coming months Ron and the staff will offer the residents new opportunities for further water conservation.

Over the past several months the mountain and the Villas has received an exceptional amount of precipitation. In January 2017 alone we received 19.5 inches of precipitation. We are very grateful for the rain and snow that we have received, however, on February 8, 2017 the State Water Resources Control Board issued a memo extending Southern California’s Water Conservation Regulations and Prohibitions against wasting water.
Although we have had one wet winter season so far and this has helped to ease the drought effects the State anticipates that our drought conditions, especially in Southern California, will return and may last for many years.
Recently the office has received numerous calls and questions about lifting our current building moratorium. We have no plans to lift our building moratorium anytime within the foreseeable future as water availability is only one of the factors influencing our need for a building moratorium. Our problems with inadequate off-street parking, access for emergency vehicles and the difficulty for our snow plow operators to find places to safely push the snow are all results of past over-development in the Villas. Also, our current full time residency is approximately 40% – 50% but if that were to expand to potentially 80% – 90% we would not have the water or the facilities to supply our community. So the moratorium will not be going away and we request that people not call the office regarding this issue going away.

The company encourages shareholders, vacationers, visitors and renters to continue to visit the different areas of this website for good information such as the By-Laws, Company Mission Statement, Calendar of Events, some rules and regulations, the Annual Water Quality Report and a list of phone numbers for associate local agencies including LACSD, the Sheriff’s Dept., Fire Dept., Animal Control, Building and Safety and the Edison Company. The office can be contacted at arrowheadvillas@verizon.net or by phone at 337-4259.